Privacy Policy and Personal Data Protection

This privacy policy is issued to inform you about how we collect, use, and protect your personal data when using our online booking platform (referred to as the "Site"). We respect the privacy and security of your personal data and are committed to complying with Regulation (EU) 2016/679 of the European Parliament and of the Council regarding the protection of individuals with regard to the processing of personal data (General Data Protection Regulation - GDPR).

1. Who are we?

Our site is managed by cazareturisti.ro. You can contact our Data Protection Officer at the email address: info[at]cazareturisti.ro.

2. The personal data we collect

We collect the following categories of personal data when you use our booking platform:

Identification Data: First name, last name, email address, phone number, address, and company details.

Booking Data: Details about your bookings, including location, date, number of people, type of service desired.

Payment Data: Not applicable.

Technical Data: IP address, browser type, operating system used, browsing data on the site.

3. How do we use your personal data?

Your personal data is used for the following purposes:

Booking Processing: To fulfill and complete your bookings.

Communication: To contact you regarding your bookings, to confirm them, or to respond to any inquiries about the services offered.

Payments and Billing: For processing payments and issuing invoices.

Improving Services: To analyze site usage and improve the user experience.

4. What is the legal basis for processing your data?

We process your personal data based on the following legal grounds:

Execution of a contract (Art. 6 (1) (b) GDPR): To manage bookings and payments made.

Your consent (Art. 6 (1) (a) GDPR): If you provide us with consent to receive commercial communications (newsletters, offers).

Legitimate interests of the company (Art. 6 (1) (f) GDPR): To improve our services and ensure the security of the platform.

5. Recipients of your personal data

Your personal data may be shared with the following entities:

Payment Processing Partners: If you make payments through our site, your data may be processed by third parties, such as payment processors or banks.

IT Service Providers: For hosting and maintaining our site.

Legal Authorities: If we are required to disclose your data to comply with legal obligations.

6. Your rights

Under the GDPR, you have the following rights:

Right of Access: You can request information about the personal data we process.

Right to Rectification: You can correct or update your personal data.

Right to Erasure: You can request the deletion of your personal data under certain conditions.

Right to Restriction of Processing: You can request the restriction of the processing of your data under certain conditions.

Right to Data Portability: You can request your personal data to be transmitted in a structured, commonly used format.

Right to Object to Processing: You can request that we stop processing your data for certain purposes.

Right to Withdraw Consent: If processing is based on your consent, you can withdraw it at any time.

To exercise these rights, you can contact us at info[at]cazareturisti.ro.

7. Data retention period

Your personal data will be kept only for the period necessary to fulfill the purposes mentioned in this policy or for the period required by applicable law (e.g., tax legislation regarding the retention of invoices).

8. Security measures

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, use, or disclosure, alteration, or destruction.

9. Data transfer outside the European Union

Your personal data will not be transferred outside the European Union unless necessary for providing our services (e.g., international payments).

10. Changes to the Privacy Policy

We reserve the right to modify this privacy policy. Any changes will be published on our site, and the modifications will take effect from the date of publication.

11. Contact

If you have any questions or concerns about the processing of your personal data, please contact us at info[at]cazareturisti.ro.